Frequently Asked Questions
Please read our FAQ before sending us a message.
All our items above RM100 is free of charged.
We take security very seriously and do not process any of your payment information ourselves. All payment related matters on Go Necklace are handled by Billplz.
GoNecklace accepts major online banking in Malaysia through BillPlz and also Direct Bank Transfer.
All our items will follow the delivery time frame of 2-3 weeks working days for the items to reach you. In the case where the item is discontinued or not available immediately, you shall be informed and refunds in credit note will be initiated on a case by case basis.